The Role

Location: Paris, hybrid
Job Grade: Local Grade

Are you passionate about driving commercial performance through operational excellence? We’re looking for a dynamic Responsable Opérations des ventes (F/H) to support our sales teams and optimise effectiveness through streamlined processes, data-driven insights, and collaborative execution.

Based in Paris, this hybrid position offers the opportunity to work closely with cross-functional teams, ensuring smooth operations, strategic alignment, and high-quality support to drive sales performance. You’ll contribute to key initiatives, lead process improvements, and serve as a central point for operational efficiency.

Principle Accountabilities

• Oversee and coordinate sales support functions, ensuring alignment with internal processes and performance goals.
• Support the implementation and execution of sales initiatives, KPIs, and forecasting processes.
• Deliver reporting, analytics, and insights to track sales performance and drive decision-making.
• Act as the escalation point for complex issues, non-standard orders, or operational bottlenecks.
• Manage operational projects in collaboration with marketing, finance, and supply chain.
• Support and mentor junior team members, promoting best practices and knowledge sharing.

Skills and Experience Required

• Proven experience in Sales Operations, Commercial Support, or Business Operations - preferably within FMCG or B2B environments.
• Strong understanding of sales processes, forecasting, and performance metrics.
• Excellent analytical and problem-solving skills with a hands-on approach to operations.
• Ability to engage and influence cross-functional stakeholders and senior leadership.
• Fluency in French and English (written and verbal) is essential.
• Proficiency in CRM tools (Salesforce preferred) and Microsoft Excel/Power BI.

 

Whilst applications from all locations will be considered, please note that priority will be given to candidates who are based locally and possess the required skills and experience for the role.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

 

For further information about the role please contact your Talent Acquisition Partner vanessa.nkounke@impbrands.com.