The Role

Location: Warsaw/ Radom
Job Grade: 9

Join Imperial Brands to explore the ever changing and evolving New Products Generation world. You will be part of a great and diverse team, with 11 nationalities, spread over the whole world, strongly supporting each other. You will learn something new every day, ranging from product and process quality, process validation, release testing methods, incident management & resolution, contract manufacturer onboarding & oversight. As the Quality Engineer for Oral Nicotine Delivery you will be responsible for drafting the quality requirements and Product Quality Framework for existing and new products and product concepts, and to align them with relevant stakeholders, internal factories and others, in order to standardise process and product quality control at our manufacturing and central sites.

Join an inclusive, innovative global FMCG business supported by 25,000 employees.

The role can be based in Warsaw or Radom.

 

Principle Accountabilities

• Lead the design, evolution, and maintenance of the Product Quality Framework (PQF) for Oral Nicotine Delivery (OND), ensuring it meets strategic, regulatory, and operational requirements across the product lifecycle—through risk-based quality criteria, cross-functional collaboration, and alignment with global standards (e.g. FDA, EUTPD, ISO, GMP).
• Accountable to implement the NGP Quality Management system (QMS) in manufacturing sites.
• Embedding and training: Act as the second line of defence relating to the embedment of the NGP QMS for the factories of Imperial Brands OND products (including contract manufacturers). Liaise with NGP Operations and factory Quality Managers across Imperial Brands & contract manufacturers to support on identification of training needs.
• Manage escalated OND quality incidents and non-conformities, ensuring transparent documentation, data-driven analysis, and effective resolution through root cause investigations, CAPAs, and cross-site learning.
• Manage OND consumer complaint analysis by ensuring monthly monitoring of complaint and sell out data, performing trend analysis, initiating appropriate actions to react on trends and communicate critical trends to senior stakeholders within the business
• Manage team resources and capabilities to meet business requirements and strategic goals through capability reviews, people development, succession planning and people’s engagement.

Skills and Experience Required

• Educational Background: Master’s degree in (applied) sciences or equivalent professional experience.
• Quality & Manufacturing Expertise: Strong knowledge of quality management systems, manufacturing processes, and quality control tools and techniques.
• Analytical & Technical Skills: Excellent analytical and statistical skills with the ability to interpret data, identify gaps, and apply insights practically.
• Communication & Collaboration: Strong communicator across all organizational levels with intercultural awareness and a proactive, team-oriented mindset.
• Language & Digital Proficiency: Fluent in English (written and verbal) with advanced MS Office skills.
• Work Ethic: Able to perform under pressure, manage multiple priorities, and drive continuous improvement.

 

Whilst applications from all locations will be considered, please note that priority will be given to candidates who are based locally and possess the required skills and experience for the role.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

 

For further information about the role please contact your Talent Acquisition Partner Agnieszka.Dudek@impbrands.com