The Role

Location: Liverpool, hybrid
Job Grade: Global Grade 8

Join Imperial Brands as a Customs and Logistics Specialist – Liverpool

Are you ready to take your logistics career to the next level with a global leader in the FMCG sector? Imperial Brands is seeking a dynamic and detail-oriented Customs and Logistics Specialist to join our fast-paced team in Liverpool.

In this pivotal role, you’ll be at the heart of our international supply chain operations, ensuring seamless import and export compliance while driving the efficient, cost-effective movement of goods across borders. With a focus on high-volume shipments and strict delivery schedules, your expertise will help maintain continuity and excellence in our global logistics network.

Be part of a forward-thinking organisation that values innovation, inclusivity, and collaboration—supported by a diverse team of over 25,000 employees worldwide.

Principle Accountabilities

• Ensure full compliance with HMRC regulations, international shipping laws, and customs procedures, including accurate documentation for all import and export activities.
• Act as the company’s customs expert, liaising with HMRC, customs brokers, and freight forwarders to resolve clearance issues and manage duty deferment accounts.
• Monitor changes in trade regulations, conduct internal audits, and provide training to ensure ongoing customs compliance across departments.
• Collaborate with procurement, production, sales, and warehousing teams to align logistics strategies with business goals and operational cycles.
• Oversee logistics operations including freight negotiation, carrier management, and KPI monitoring, while driving cost efficiency and service quality.
• Maintain systems for tobacco control compliance, uphold GDPR standards, and support departmental growth through policy implementation and staff development.

Skills and Experience Required

• Previous relevant experience with a UK-based freight forwarder, specialising in both import and export operations.
• Extensive expertise in customs clearance, with a strong grasp of end-to-end procedures.
• Comprehensive knowledge of UK and international customs regulations, including tariff classification, valuation, and rules of origin.
• Proficient in customs software and EDI systems, with hands-on experience in digital documentation and compliance.
• Strong analytical and problem-solving abilities, with proven negotiation skills and a track record of resolving complex clearance issues.
• Able to work independently under pressure, consistently meeting tight deadlines in fast-paced logistics environments.

 

Whilst applications from all locations will be considered, please note that priority will be given to candidates who are based locally and possess the required skills and experience for the role.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

 

For further information about the role please contact your Talent Acquisition Partner Joanne.Lee@impbrands.com