The Role

Are you a commercial leader passionate about driving growth through strategic customer engagement and data-led decisions? Imperial Brands Australia is looking for a National Business Manager, 12-month fixed-term contract. Reporting to a supportive Channel Sales Manager, you’ll lead and grow our Specialist Tobacconist Channel nationwide. Enjoy flexible work options with the opportunity to be based in our Sydney Norwest office. Join a global, inclusive FMCG business backed by 25,000 employees and a culture of innovation and support.

As the National Business Manager (Specialist), you’ll take full ownership of a portfolio of retail accounts (franchise networks and organised chains). You will be responsible for delivering against our commercial objectives across volume, net revenue, operational profit and market share by shaping joint business plans, driving store-level execution, and championing our brands. Act as the internal voice and strategic lead. Leverage data, insight, and internal collaboration to create lasting impact for both IBA and our customers.

Principle Accountabilities

• Lead customer alignment to Imperial Brands’ trading terms and agreements. Develop and own Joint Business Plans (JBP) tailored to each key customer.
• Deliver accurate sales forecasts and identify upside/downside risks. Leverage data to uncover commercial opportunities and influence internal decisions.
• Champion the customer internally, ensuring all departments are aligned to deliver on shared goals. Maximise the effectiveness of our field force in your accounts
• Take direct P&L accountability for your customer base, including co-investment, pricing and promotional mechanics.

Skills and Experience Required

• 3–5 years’ experience in FMCG, preferably in sales, channel, or key account management. 
• Strong commercial acumen and passion for data and ability to connect the dots.
• Communicate with clarity, negotiation skills, and natural relationship-builder.
• Ability to challenge and influence cross-functional stakeholders. Deep understanding of shopper and retail dynamics.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, super, car allowance, Five weeks annual leave, flexible working, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at recruitment@impbrands.com to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.