The Role

Are you a results-driven professional passionate about client relationships and retail growth? Do you thrive in a fast-paced, evolving industry where innovation meets customer satisfaction? If so, we want to meet you.

As our Retail Account Manager North, you’ll play a vital role in strengthening client relationships, executing tailored growth plans, and driving our brand’s success across retail channels. Your mission? Build win-win partnerships, deliver strategic excellence at the point of sale, and boost brand performance across your client portfolio.

This is not just a sales role—it’s an opportunity to shape the future of retail in a regulated industry with one of the most respected names in the market.

Principle Accountabilities

• Build and maintain strong, win-win relationships with key retail clients.
• Develop and execute strategic growth plans tailored to each account.
• Ensure effective in-store execution across visibility, promotions, and distribution.
• Analyze sales data to identify trends and proactively propose solutions.
• Act as the main liaison between the client and internal teams to drive commercial priorities.
• Manage budgets, track performance, and report market insights regularly.

Skills and Experience Required

• Relevant experience in retail/key account management, ideally in FMCG or a regulated industry.
• Strong communication, negotiation, and relationship-building skills.
• Proficiency in Microsoft Office; experience with CRM tools is a plus.
• Fluency in Portuguese. Proficiency in English is desirable. 
• Proven ability to manage multiple accounts and deliver on sales targets.

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all.  Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.